No Finger-Pointing Games
Conclusive Systems takes entire responsibility for the proper functioning of our degree audit system. If you contact us with a support request, we do not get into any finger-pointing games, in effect asking you, “What did you break?” Instead, we monitor our systems in real time, and we know about and fix emerging problems typically before anybody at the school realized there was any problem. Our systems just work. So, most of our customer support consists of what other vendors call “consulting” and for which they often charge extra.